Notice of Privacy Practices
Sunrise Community Support Services LLC is committed to protecting the privacy and confidentiality of your health information. This notice explains how your medical information may be used and disclosed, and how you can access that information.
Your Rights
You have the right to review and request a copy of your health information, ask for corrections when information is incomplete or inaccurate, request confidential communications, and ask for limits on certain uses or disclosures. You may also request an accounting of certain disclosures made as permitted by law and obtain a paper copy of this notice at any time.
Your Privacy Rights
You have the right to receive a paper copy of this Notice of Privacy Practices at any time, even if you have agreed to receive it electronically. You may request access to or obtain a copy of your records maintained by Sunrise Community Support Services LLC, subject to applicable legal requirements.
You may request amendments or corrections if you believe information in your record is incorrect or incomplete. You may also request restrictions on certain uses or disclosures of your health information. While we will consider all reasonable requests, we may not be required to agree to every requested restriction.
You may request confidential communications and ask that we contact you in a specific way or at a specific location to help protect your privacy. Reasonable requests for confidential communications will be accommodated whenever possible.
You may request an accounting of certain disclosures of your health information made by Sunrise Community Support Services LLC, as permitted by law. You may also ask questions about how your information is used, disclosed, and protected.
You may file a privacy complaint with Sunrise Community Support Services LLC if you believe your privacy rights have been violated. Filing a complaint will not result in retaliation or affect your care or services. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. For additional information regarding patient rights and responsibilities, please review our Patient Rights page.
Sunrise Community Support Services LLC
Phone: 978-882-8929
Email: admin@sunrisecommunitysupportservices.com
Email: info@sunrisecommunitysupportservices.com
How We Use Information
We may use and disclose your protected health information to provide care, coordinate services, communicate with your physicians and other authorized providers, obtain payment, and operate our agency. We may also use or disclose information when required or permitted by law, including for public health activities, health oversight, safety concerns, and certain government functions.
Questions or Concerns
We are required by law to maintain the privacy of your protected health information, provide you with this notice of our legal duties and privacy practices, and follow the terms of the notice currently in effect. If a breach of unsecured protected health information occurs, we will provide notification as required by applicable law.
Privacy
Need Help With Privacy Questions?
We may share information with family members, caregivers, or personal representatives involved in your care when appropriate and permitted by law. We may also disclose information for appointment reminders, treatment alternatives, benefits-related services, and other healthcare operations.
Certain disclosures may be made without your written authorization when required by law, including reporting abuse or neglect, responding to court orders, assisting law enforcement in limited circumstances, supporting workers’ compensation matters, or helping avert a serious threat to health or safety.
We do not use or disclose your protected health information for purposes that require authorization unless you or your personal representative provide that authorization in writing.
Sunrise Community Support Services LLC
You may revoke an authorization in writing at any time, except to the extent we have already acted in reliance on it. We will not retaliate against you for exercising your privacy rights.
Questions
Need Help With Privacy Questions?
If you have questions or concerns about privacy practices, want to exercise your privacy rights, request an accounting of disclosures, request a paper copy of this notice, or need help filing a complaint, please contact the Privacy Officer at Sunrise Community Support Services LLC by calling 978-882-8929 or emailing admin@sunrisecommunitysupportservices.com or info@sunrisecommunitysupportservices.com. You may file a complaint with Sunrise Community Support Services LLC without fear of retaliation, and you may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.