Patient Rights Overview

Sunrise Community Support Services LLC is committed to protecting the rights of every patient and providing care in a manner that promotes dignity, respect, privacy, independence, and informed decision-making.

Patients have the right to:

• Be treated with dignity, respect, consideration, and recognition of personal property and individuality.
• Receive care without discrimination based on race, color, national origin, age, disability, sex, religion, sexual orientation, gender identity, or source of payment.
• Participate in the development of their plan of care and be informed of services, treatment options, and any changes affecting their care.
• Receive information in a language and format they can understand, including interpreter services, auxiliary aids, large-print materials, and alternative formats when needed.
• Be informed of their rights and responsibilities before care begins.
• Have their privacy and confidentiality protected in accordance with applicable federal and state laws.
• Access, review, and request copies of their clinical records in accordance with applicable requirements.
• Request corrections or amendments to information contained in their records when appropriate.
• Voice complaints, grievances, concerns, or recommendations regarding services without fear of discrimination, coercion, reprisal, or retaliation.
• Be free from abuse, neglect, exploitation, mistreatment, and misappropriation of property.
• Refuse treatment or services to the extent permitted by law and be informed of the potential consequences of such decisions.
• Designate a representative or family member to participate in care planning and decision-making according to their wishes.
• Receive information regarding advance directives and make decisions concerning medical care in accordance with applicable laws.
• Be informed of contact information for Sunrise Community Support Services LLC regarding questions, concerns, complaints, or requests for assistance.

Sunrise Community Support Services LLC is committed to supporting patient rights, promoting patient safety, and providing compassionate, patient-centered care in the home setting.